Be Part of the Next. Be Berkadia.

Berkadia is built on deep expertise, strong relationships, and a commitment to excellence across the commercial real estate industry. What sets us apart is our people. As a values-driven organization, we foster a culture where collaboration thrives, growth is encouraged, and employees are empowered to make an impact. Together, our people strengthen our business and help shape the future of Berkadia. Are you ready to be part of the next? Discover your next opportunity at Berkadia and apply today.

“Job Description

Title:                               Assistant Manager – Employee Transport Services
Department:               Facilities and Administration
Reporting To:             Senior manager – Administration

 PURPOSE OF THE POSITION:

This position is responsible to monitor the day to day employee transport operations across all locations (Hyderabad, B’lore and Gurgaon). Reviewing operations on periodical basis to ensure all safety and security standards has been met by the service providers as per the company guidelines. Ensuring employee seamless transportations, OTA and OTDs to inline with shift schedules. Exploring options to improve the services by connecting business and by the way of feed back analysis.

 Major Accountabilities (duties may include but are not limited to)

·  Monitoring Transport application (Moveinsync) performance and coordinating with service providers in case of any issues or service gaps.

·       Assessing the current operations and recommending the best practices.

·       Connecting with business to understand the on-ground issues of the employees and tracking the same for timely closures.

·       Overviewing employee transport operations on daily basis and addressing the service gaps within the timelines.

·       Preparing and validating the final billing of cabs and bus service providers.

·       Preparing weekly/ monthly MIS reports of Employee transport operations

·       Coordinating with all the service providers to adhere 100%  compliance in terms of EHS of cab/ drivers and training schedules.

·       Guiding the team members in day to day activities i.e, rostering, routing, cab allocations, cab occupancy, EHS, Adhoc/Non shift bookings etc.,

·       Ensuring resources availability in shifts and monitoring the trips to ensure OTA and OTD as per SLA across all locations.

·       Conducting monthly reviews with all transport service providers to improve the service levels and sharing vendor performance score cards.·       Recording MOMs, Imp communications and tracking the pending points on periodical basis.
·       Implementing SLAs and penalties to all the service providers and monitoring the performance levels on day today basis.
·       Tracking of monthly transport costs Budgeted Vs Actuals
·       Identifying the areas of cost savings.
·       Conducting transport helpdesk to address the employee requests.·       Preparing notifications on Employee registration process, Do’s and Don’ts, No shows, transport processes etc., as and when required to educate the employees on transport application and guidelines.
Title of Immediate Supervisor:          Senior Manager – Administration

Title of Next Level of Supervisor:     SVP – Finance and Administration

PRIMARY CUSTOMERS OF THIS POSITION AND TYPE OF CONTACT

The primary customers for this position would be Facilities vendors, Employees, Administration team, and the visitors. The type of contact would be primarily through Voice and e-mail.

 Title/Department/Outside Contacts                                           Frequency    
Sr Manager – Administration                                                       Daily
Facilities and Administration team                                            Daily
Other business groups                                                           As per requirement
QUALIFICATIONS REQUIRED (including education, experience and skills)
Graduate, preferably with 10 years of experience in Employee transportation and Administration in MNC with fleet operations of Min 300 cabs/10buses/ 1200 employees.
·       5 years of experience as Team lead.
·       Hands on experience in ETS App (Moveinsync) and billing.
·       Willingness to work in multiple shifts.
·       Analytical skills
·  Proficiency in MS Office
Interpersonal Skills
· Must have the ability to prioritize tasks and understand the importance and urgency of specific requests
·  Exhibits respect to other team members and management
· Ability to work independently and / or part of a team.
Organizational Skills

·   Exhibits an appropriate sense of urgency in managing responsibilities.
·  Excels in managing customer expectations with consistent results.
·  Consistently sets goals for themselves and effectively manages the responsibilities of their desk.

“

 

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities 
• Employee Resource Groups that help you grow with us
• Fertility and family planning services  
• Up to 12-weeks of fully paid parental leave   
• Mental health care, including free counseling sessions:  
• We’ll help you fund your learning journey with generous tuition reimbursement 
• Pet insurance discounts 
• And more! 

Be Your Best Self. Be Berkadia. 

Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.   

In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact [email protected].

You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law.

If you apply for this role, you are acknowledging Berkadia’s Application Policy and Berkadia’s Privacy Policy. Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.