The Opportunity

“TITLE:        Analyst / Senior Analyst 
DEPARTMENT:                   Special Requests (CMBS Credit Administration)
LEVEL:                                 Level 3
SHIFT:                                   Day Shift

PURPOSE OF THE POSITION

The position is for a team member in the existing Special Requests group (India) that works closely with the Special Requests team in Ambler. After the appropriate training period, the person would be expected to independently perform Underwriting (prepare a memo / business case) and Pre & Post-Underwriting activities for various special requests that are received from the borrowers.

In addition to this, the person in this position may also be required to perform other duties as assigned by the Management.

ACCOUNTABILITIES

Duties may include but are not limited to:

Prepare case write-ups for various special requests like Property Management Change, Leases, Other Special Requests, Lease Reviews & Abstracts
Contact the Borrower/Counsel/Lenders/CRM/Counterparts to seek clarification or request documents/information etc.
Interpret and clarify queries and disputes on documentation, legal language interpretation in conjunction with Ambler and India management, if necessary.
Prioritize tasks and deliver within the deadline/SLA requirement.
Coordinate with other servicing departments to seek clarifications/information.
Collect review fee and legal retainer fee from the borrowers.
Responsible for regularly updating himself/herself with any change in procedures and ensuring changes are translated to everyone in the team.
Handle all pre and post closing activities like Assumption Letters, Property Management Change Letter, Lease Requirements Letter, Collaborative Workspace, Transmittal Package, Credit Reports, Assumption Updates and  Post Closing Notification, Post Closing Defeasance, Property Management Change Updates.
Perform other tasks as assigned by the Management

TITLE OF IMMEDIATE SUPERVISOR: Team Leader / Assistant Manager

TITLE OF NEXT LEVEL OF SUPERVISION: Assistant Manager / Manager

PRIMARY CUSTOMERS OF THIS POSITION AND TYPE OF CONTACT:  

          Special Requests team in US                                                 Daily

        Supervisor / Managers / Special Requests group                   Daily 

                Assistant Vice President / Vice President                   As needed

             Borrowers (via e-mail or phone calls)                                 Daily

             Lenders / Attorneys / CRMs / Counterparts                        Daily             

             Various other Servicing Departments                                 Daily

QUALIFICATIONS REQUIRED
Prior experience of minimum 1year in Berkadia is a must.
Experience in reviewing and comprehending loan and servicing documents is desirable.
Must have a good understanding of US commercial real estate, financing concepts and the terminology used in US real estate finance industry.
Must be proficient with all the servicing applications like Strategy, ASUR, EPM, etc.
Must understand the functionality and the role of various other servicing departments and be in a position to co-ordinate with them and seek clarifications when required.
Must be proficient in English, in both verbal and written communications.
Must be PC literate in MS windows environment with good Excel and Word skills.
Must be willing to handle out-bound and inbound calls to and from customers.
Excellent research skills and ability to take independent calls and judgment is essential.
A detail-oriented individual with strong analytical skills and drive to resolve problems.
A willingness to learn and a positive attitude are essential.
Understands the importance of training and supports opportunities for further functional and interpersonal skill development
Must be able to think outside the box when researching problems and provide workable solutions.
Must have the ability to prioritize tasks and understand the importance and urgency of specific requirements.
INTERPERSONAL SKILLS
Demonstrates flexibility in dealing with changing circumstances and requirements
Exhibits appropriate level of diplomacy and tact in dealing with challenging situations
Exhibits respect for other team members and management
Displays ability to follow up on outstanding issues with little or no supervision
Demonstrates the ability to manage multiple tasks under pressure
Consistently sets goals for herself/himself
Communicate effectively across the organization and to customers
Ability to work independently and / or part of a team

CONDITIONS OF WORK

Working additional hours/days is required, as necessary, to meet internal and external deadlines and fulfill the job responsibilities
This position is in Day Shift but the shift timings may be changed to Split / Night shift based on the business requirements. Should be able to match the requirements of the process in terms of being available and be flexible to work in multiple shifts.
Though limited, ability and willingness to travel in India and internationally when necessary is required.
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.                                                                                                             “

Perks & Benefits

Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include –

• Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement.
• Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings.
• Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents.
• Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops.
• Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program.

About Us

Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets.                                                           

For details about India operations, please visit https://berkadia.com/india/

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.